Pangolin Developers Limited

Course Overview

The ISO Foundation Course provides participants with a comprehensive understanding of ISO standards, principles, and implementation strategies. This five-day program equips participants with essential knowledge for achieving compliance and certification.

ISO Foundation Course Outline

Day	Topic	Details
Day 1	Introduction to ISO Standards	Overview of ISO and International Standards Understanding the purpose and benefits of ISO certification Key terms and definitions Overview of the specific ISO standard (e.g., ISO 9001)
Day 2	Context and Leadership	Understanding the organization’s context (Clause 4) Leadership responsibilities and commitment (Clause 5) Establishing and communicating the policy Roles, responsibilities, and authorities
Day 3	Planning and Support	Risk-based thinking and addressing risks and opportunities (Clause 6) Setting objectives and planning to achieve them Resource management and competence (Clause 7) Awareness and communication
Day 4	Operation and Performance Evaluation	Operational planning and control (Clause 8) Monitoring, measurement, and evaluation (Clause 9) Internal audit process Management review
Day 5	Improvement and Certification	Corrective actions and continual improvement (Clause 10) Certification process and steps Preparing for an external audit Course review and Q&A Assessment and closing remarks

5-Day Training Schedule

Day	Session	Topic	Activities	Duration
Day 1	Morning	Introduction to ISO Standards	Presentation and group discussion	3 hours
Day 1	Afternoon	Overview of the selected ISO standard	Case study and Q&A	3 hours
Day 2	Morning	Context of the organization and Leadership	Role-play and group activity	3 hours
Day 2	Afternoon	Policy and Responsibilities	Practical examples and Q&A	3 hours
Day 3	Morning	Planning and Risk-based Thinking	Workshop and exercise	3 hours
Day 3	Afternoon	Resource Management and Communication	Scenario analysis	3 hours
Day 4	Morning	Operational Planning and Control	Role-play and group discussions	3 hours
Day 4	Afternoon	Internal Audit Process	Case study and Q&A	3 hours
Day 5	Morning	Improvement and Certification Process	Presentation and Q&A	3 hours
Day 5	Afternoon	Course Assessment and Closing Remarks	Assessment and feedback	3 hours

Training Programs

Course Overview

ISO Foundation Course Outline

5-Day Training Schedule