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ISO Implementation Training Course

Course Overview

Course Title: ISO Implementation Training Course

Course Duration: 5 Days

Objective: To provide participants with the knowledge and skills needed to implement ISO standards effectively within their organizations. The training focuses on understanding ISO requirements, implementation strategies, documentation, and internal auditing techniques.

Target Audience:

  • Quality Managers
  • Internal Auditors
  • Department Heads
  • Implementation Team Members
  • Anyone involved in ISO implementation

Course Outline

Day Topics Covered
Day 1: Introduction to ISO Standards
  • Overview of ISO standards (ISO 9001, ISO 14001, ISO 45001, ISO 22000, etc.)
  • Benefits of ISO certification
  • Key principles of ISO standards (PDCA cycle, risk-based thinking, etc.)
  • Understanding the standard's structure (Annex SL framework)
Day 2: Context of the Organization and Leadership
  • Clause 4: Context of the organization (internal and external factors, interested parties)
  • Clause 5: Leadership and commitment
  • Developing a Quality Policy and Objectives
  • Roles and responsibilities
Day 3: Planning, Support, and Operations
  • Clause 6: Planning (risk assessment, opportunities, and objectives)
  • Clause 7: Support (resources, competence, awareness, communication, documentation)
  • Clause 8: Operations (process management, control, and improvement)
Day 4: Performance Evaluation and Improvement
  • Clause 9: Performance evaluation (monitoring, measurement, analysis, and internal audits)
  • Clause 10: Improvement (non-conformity, corrective action, continual improvement)
  • Practical guidance on conducting internal audits
  • Root cause analysis and corrective action planning
Day 5: Implementation Strategies and Certification Process
  • Steps for ISO implementation
  • Creating an ISO roadmap
  • Documentation and record-keeping requirements
  • Preparing for the certification audit
  • Mock audit and feedback

5-Day Training Schedule

Day Session Time Topics Covered Activities
Day 1 Morning 9:00 AM - 12:30 PM Overview of ISO standards, benefits, and structure Presentation, Q&A
Afternoon 1:30 PM - 4:30 PM Key principles (PDCA, risk-based thinking), introduction to the chosen ISO standard Case study, group discussion
Day 2 Morning 9:00 AM - 12:30 PM Context of the organization, internal/external factors, interested parties Workshop
Afternoon 1:30 PM - 4:30 PM Leadership commitment, roles, and Quality Policy Group activity
Day 3 Morning 9:00 AM - 12:30 PM Planning (risk assessment, objectives) Practical exercise
Afternoon 1:30 PM - 4:30 PM Support and operations Documentation exercise
Day 4 Morning 9:00 AM - 12:30 PM Performance evaluation (monitoring, audits) Internal audit simulation
Afternoon 1:30 PM - 4:30 PM Root cause analysis, corrective actions Problem-solving workshop
Day 5 Morning 9:00 AM - 12:30 PM ISO implementation strategies, creating a roadmap Planning session
Afternoon 1:30 PM - 4:30 PM Certification process, mock audit, and feedback Mock audit, feedback session

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